Sandgate Family Dental is a CBHS preferred provider, which means CBHS members with extras cover can generally expect lower out-of-pocket costs on eligible dental treatments at our Sandgate practice. Whether you’re due for a routine check-up and clean or need more involved dental work, our team will explain how your CBHS cover applies, what your rebate is likely to be, and what gap (if any) you can expect — before we begin any treatment.

We’re located at 12 Lagoon Street in the heart of Sandgate, serving families and individuals across North Brisbane. If you hold a CBHS extras policy with dental benefits, here’s what you need to know about using your cover with us.

What Does It Mean That We're a CBHS Preferred Provider?

As a CBHS preferred provider (also known as being part of the CBHS Choice Network), our practice has an agreement with CBHS to charge within a set fee schedule for eligible dental services. For you as a CBHS member, this typically means:

Your rebate covers a higher portion of the treatment cost compared to visiting a non-preferred provider
Your out-of-pocket gap is generally lower — and for some preventive services, there may be no gap at all depending on your policy
We can confirm your CBHS network status and check your eligibility when you book

It’s worth knowing that preferred provider status relates to agreed pricing, not the quality of dental care. Every patient at our practice — regardless of their health fund — receives the same standard of care from our experienced team.

Dental Services Commonly Covered Under CBHS Extras

The level of dental cover available to you depends on your specific CBHS policy. CBHS offers several tiers of extras cover, and each one includes different services, annual limits, and waiting periods. As a general guide, here’s what CBHS dental extras may help cover at our practice:

Preventive and diagnostic dental care — this includes check-ups, scale and cleans, fluoride treatments, fissure sealants, and dental x-rays. Most CBHS extras policies provide benefits for these services, and they’re the treatments where preferred provider members often see the lowest gap or no gap at all. We recommend scheduling preventive dental visits twice a year to stay on top of your oral health and make the most of your annual limit.

General dental treatments — fillings, simple extractions, and emergency dental care are typically covered under most CBHS extras policies. Your rebate amount will depend on your level of cover, and our team will provide a cost estimate before any treatment begins.

Restorative dental work — services like crowns, bridges, dentures, and other restorative treatments may be covered under higher-tier CBHS policies (such as CBHS Top Extras or equivalent). These treatments often have longer waiting periods and separate annual sub-limits, so it’s a good idea to check your policy details before booking.

Children’s dental care — if you have dependants on your CBHS policy, their dental visits may be covered under your extras. Children who are eligible for the Child Dental Benefits Schedule (CDBS) through Medicare can also use that alongside your private cover. Our children’s dentistry page explains how both options can work together.

Custom mouthguards and appliances — some CBHS policies include benefits for custom-fitted mouthguards for sport. If your child or teenager plays contact sport, it’s worth checking whether this is included in your extras.

Ready to Use Your CBHS Cover?

We can check your CBHS eligibility and process your claim on the spot. See available appointment times or call us on (07) 3269 6252.

How CBHS Claims Work at Our Practice

Claiming your CBHS dental benefits at Sandgate Family Dental is straightforward. We process CBHS claims on the spot using our HICAPS terminal — you simply tap your CBHS membership card at reception after your appointment, your rebate is applied immediately, and you only pay the remaining gap. There’s no need to submit a separate claim or wait for reimbursement.

If for any reason we’re unable to process your claim electronically on the day, our team will provide you with the documentation you need to submit your claim directly to CBHS.

Before your appointment, it helps to know your remaining annual benefit balance so there are no surprises. You can check this by logging into the CBHS member portal or calling CBHS directly.

How to Prepare for Your CBHS Dental Visit

A few minutes of preparation before your appointment can help you avoid unexpected costs and get the most from your CBHS extras:

Check your annual benefit balance. Log into your CBHS member portal or call CBHS to see how much of your dental extras limit you’ve used this benefit period. This tells you how much cover you have remaining.

Review your schedule of services. CBHS sets specific benefit amounts for different treatments. Knowing your schedule of services helps you understand what your rebate will be and what your gap is likely to look like.

Confirm any waiting periods. If you’ve recently joined CBHS, upgraded your extras, or added dental cover, some treatments may still be within a waiting period. Checking this in advance saves time and avoids disappointment.

Bring your CBHS membership card. This is essential for us to process your claim at the time of your visit.

Let us know you’re with CBHS when you book. When you request your appointment, mention that you’re a CBHS member. This allows us to confirm our preferred provider status and give you a clearer picture of your expected costs before you come in.

What If You Have a Different Health Fund?

CBHS is one of several health funds we’re a preferred provider for at our Sandgate practice. We also hold preferred provider agreements with nib, HIF, HCF. We are also an approved provider for Smile.com.au. And if your fund isn’t on that list, you can still claim — we accept all major Australian health funds and process claims on the spot through HICAPS.

Visit our health funds page for a full overview of how your dental extras work at our practice.

No Health Insurance? You're Still Welcome

You don’t need CBHS or any private health cover to visit our practice. We provide clear, upfront pricing for every treatment, so you’ll always know what to expect before any work begins. If your child is aged 0–17, they may qualify for bulk-billed dental care through the Child Dental Benefits Schedule.

If you’re a new patient — with or without health insurance — our new patient offer is a good place to start.

Frequently Asked Questions About CBHS Dental Cover

Can I get no gap dental visits with CBHS?

As a CBHS preferred provider, some preventive services — such as a standard check-up and clean — may be fully covered with no out-of-pocket cost, depending on your level of CBHS extras. However, this isn’t guaranteed across all policies or treatments. We recommend checking your specific CBHS policy details or calling CBHS before your visit so you know what to expect.

How do I know if Sandgate Family Dental is in the CBHS Choice Network?

We are currently listed as a CBHS preferred provider. You can verify this by searching for our practice on the CBHS provider finder tool, or simply call our team on (07) 3269 6252 and we’ll confirm our network status at the time of your booking.

What’s the difference between CBHS preferred provider and non-preferred?

When you visit a CBHS preferred provider, the practice charges within an agreed fee schedule, which generally means your rebate covers more of the cost and your gap is lower. At a non-preferred practice, the fees may be higher than what CBHS reimburses, leaving you with a larger out-of-pocket amount.

Can I claim my CBHS rebate on the spot?

Yes. We process CBHS claims at reception using our HICAPS terminal. Your rebate is applied immediately after your appointment, and you only pay the gap. There’s no paperwork to submit afterwards.

What if I’ve used up my CBHS annual dental limit?

If you’ve reached your CBHS annual benefit cap for dental, any further treatment during that benefit period will be at full cost. Our team can help you plan your visits to make the most of your remaining balance, and in some cases it may make sense to schedule non-urgent treatment after your benefit period resets.

Does CBHS cover cosmetic dental treatments?

Most standard CBHS extras policies focus on general, preventive, and restorative dental services. Cosmetic treatments such as veneers or teeth whitening are typically not covered, though some higher-tier policies may provide partial benefits for certain procedures. Check your CBHS policy or contact CBHS directly for specifics.

CBHS Dentist in Sandgate — Serving North Brisbane Families

Sandgate Family Dental is located at 12 Lagoon Street, Sandgate QLD 4017. We’re easy to reach from across North Brisbane and welcome CBHS members and families from Shorncliffe, Deagon, Brighton, Bracken Ridge, Boondall, Clontarf, Taigum, and Fitzgibbon.

To book your next dental visit using your CBHS extras cover, call us on (07) 3269 6252 or book an appointment online.